Privacy Policy
Last updated: May 27, 2025
1. Introduction
Welcome to Terraware's Privacy Policy. This policy describes how Terraware ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services (collectively, the "Services").
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
2. Information We Collect
We collect information to provide and improve our Services. The types of information we collect depend on how you use our Services.
Information You Provide
- Account Information: If you create an account, we may collect your name, email address, password, and user preferences.
- User Preferences: We may collect your preferences for news topics, countries of interest, and notification settings to personalize your experience.
Information Collected Automatically
- Usage Data: We collect information about your interactions with our Services, such as the articles you read, features you use, searches you perform, and the time, frequency, and duration of your activities.
- Device Information: We may collect information about the device you use to access our Services, including hardware model, operating system, IP address, unique device identifiers, and mobile network information.
- Location Data: With your explicit consent, we may collect precise or approximate location data if you use map-based features for navigation or location-specific safety alerts. You can typically disable location services through your device settings.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect usage data, remember your preferences, and for session management. Please see our "Cookies and Tracking Technologies" section for more details.
Information from Third-Party Sources
- Publicly Available Data: Our Services integrate information from publicly available official sources such as the CIA World Factbook and the U.S. State Department. This information is general country data and not specific to individual users.
- News Providers: We aggregate news content from providers like Newsapi.ai. While we process this data to provide it to you, we do not typically receive PII about you from these sources.
- Future Integrations: If we integrate services like Wikipedia, we will update this policy to reflect any new data collection practices.
We differentiate between Personally Identifiable Information (PII), such as your email address if you create an account, and non-PII, such as anonymized usage statistics or general country data.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Maintaining Services: To deliver news content, country profiles, safety alerts, and other features of the Terraware platform.
- Personalization: To customize content, recommendations, and alerts based on your preferences and interests.
- Service Improvement: To understand how users interact with our Services, identify areas for improvement, develop new features, and enhance user experience.
- Analytics and Performance: To monitor and analyze trends, usage, and activities in connection with our Services.
- Communication: To communicate with you about your account, service updates, security alerts, and support requests.
- Safety and Security: To provide relevant safety alerts and, with your consent for map features, to offer location-based safety information.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
4. Data Sharing and Disclosure
We are committed to not selling your personal information. We may share information under the following circumstances:
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
- Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting, analytics providers). These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
- Data from Public Sources: Information aggregated from public sources like the CIA World Factbook and the U.S. State Department is, by its nature, public. Our presentation or analysis of this data may be part of our Services, but this does not involve sharing your PII.
- Third-Party Data Providers: Our agreements with data providers like Newsapi.ai govern how we use their content. We do not share your PII with these providers unless required for the service and explicitly stated.
- Legal Requirements: We may disclose your information if we believe disclosure is necessary to (a) comply with any applicable law, regulation, legal process, or governmental request; (b) enforce our agreements, policies, and terms of service; (c) protect the security or integrity of our Services; or (d) protect ourselves, our users, or the public from harm or illegal activities.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction. We will notify you of such a change in ownership or control of your personal information.
We do not share PII with third parties for their own marketing purposes without your explicit consent.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, and destruction. These measures include:
- Using encryption (e.g., HTTPS) for data transmitted over the internet.
- Regularly reviewing our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
- Restricting access to personal information to Terraware employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.
6. Your Rights
Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information. These may include:
- Access: You may have the right to request access to the personal information we hold about you.
- Correction/Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you. If you have an account, you may be able to update some of this information directly within your account settings.
- Deletion: You may have the right to request the deletion of your personal information, subject to certain legal obligations and legitimate interests.
- Objection to Processing: You may have the right to object to our processing of your personal information under certain circumstances.
- Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdrawing Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to operate and improve our Services, understand user behavior, and manage user sessions.
What are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit certain websites.
How We Use Them
- Essential Cookies: Necessary for the basic functionality of our Services, such as session management and security.
- Preference Cookies: Used to remember your preferences and settings (e.g., language, region).
- Analytics Cookies: Help us understand how you interact with our Services, which features are most popular, and how we can improve them. We may use third-party analytics providers for this purpose.
Your Choices
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date, or by other means as required by applicable law (such as via email if you have an account with us).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy will constitute your acceptance of such changes.
Contact Information
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:
Privacy Team: privacy@terraware.ai
General Inquiries: info@terraware.ai
Address: 1234 Security Blvd, Suite 567, Washington, DC 20001