Security & Trust
Enterprise-grade security protecting critical intelligence data and ensuring platform integrity
Security First Approach
Terraware's intelligence platform is built with security as the foundation. We implement defense-in-depth strategies, zero-trust architecture, and continuous monitoring to protect sensitive intelligence data and maintain operational security.
Security Framework
Zero Trust Architecture
Every access request is verified, authenticated, and authorized regardless of location or user credentials. No implicit trust is granted to any user, device, or network.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Encryption keys are managed through hardware security modules (HSMs).
Continuous Monitoring
24/7 security operations center (SOC) with real-time threat detection, automated incident response, and comprehensive audit logging of all platform activities.
Access Controls
Role-based access control (RBAC) with multi-factor authentication, privileged access management, and regular access reviews to ensure least-privilege principles.
Compliance & Certifications
SOC 2 Type II
Independently audited security controls for availability, confidentiality, and processing integrity
FedRAMP Ready
Federal Risk and Authorization Management Program compliance for government cloud services
ISO 27001
International standard for information security management systems and risk management
Data Protection & Privacy
Data Classification
All data is classified according to sensitivity levels (Public, Internal, Confidential, Restricted) with appropriate handling procedures and access controls for each classification.
Data Residency
Customer data is stored in geographically appropriate data centers with options for specific regional requirements and government data sovereignty compliance.
Data Retention
Automated data lifecycle management with configurable retention policies, secure deletion procedures, and compliance with legal hold requirements.
Privacy by Design
GDPR, CCPA, and other privacy regulation compliance built into platform architecture with data minimization, purpose limitation, and user consent management.
Infrastructure Security
Cloud Security
- • Multi-cloud architecture with AWS, Azure, and GCP
- • Virtual private clouds (VPCs) with network segmentation
- • Web application firewalls (WAF) and DDoS protection
- • Container security with runtime protection
Network Security
- • Network intrusion detection and prevention (IDS/IPS)
- • Secure VPN access with certificate-based authentication
- • Network traffic analysis and anomaly detection
- • Air-gapped environments for sensitive operations
Incident Response & Business Continuity
24/7 Response Team
Dedicated security incident response team with defined escalation procedures and communication protocols for different incident severity levels.
- • Mean time to detection: < 15 minutes
- • Mean time to response: < 1 hour
- • Customer notification: < 4 hours
Disaster Recovery
Comprehensive business continuity plan with automated failover, geographically distributed backups, and regular recovery testing.
- • Recovery time objective (RTO): < 4 hours
- • Recovery point objective (RPO): < 1 hour
- • 99.9% uptime SLA guarantee
Security Contact
For security inquiries, vulnerability reports, or compliance questions, please contact our security team directly.
Security Team
security@terraware.ai
Vulnerability Reports
security-reports@terraware.ai
For urgent security matters, please include "URGENT" in the subject line